Do you have any questions?
You can find assistance and information to help you with your LG phone and LG Mobile.com website.
Best FAQ
General
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I found an interesting phone. How can I search the related accessories and mobile contents?
Go to “My Page > My Phone” at the top part of the screen. When you select the phone model you’re interested in, the compatible mobile contents and access information will be displayed. In addition, if the specific phone model has the associated compatible device and contents, it will be displayed on the detailed information screen.
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Can I compare the mobile phones?
You can compare the phones by selecting “Products > Phones”.Click on the check box next to the phone model in order and click the [Compare] button located at the upper center of the web page.You can compare up to 3 models at a time.
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How can I search for a mobile phone?
You can search the phone model using “Phone Search” or “Advanced Search” which is located at the bottom left of the web page. This can be opened by selecting "Products > Phones”.
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How can I check the answer for my question?
The reply will be sent to your e-mail address that you have entered when you submitted your question. In addition, you can retrieve the answer for all questions that you have submitted by clicking on “My Page > My Q&A” located at the top of the web page which appears when you have successfully logged in.
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I want to receive the event information of LGmobile.
When the event is planned, it will be notified to you via the e-mail address that you have registered in “My Profile”. To get more information about the event please check whether the e-mail address in your “My Profile” is correct and confirm your e-mail receipt.
Mobile phone & Accessories
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I need help about functions and usage of LG mobile handset that I use.
Regarding the function of the handset accessories, please refer to the manual that is enclosed with the LG mobile handset. If you still have any inconvenience, please use “LG Mobile Phone Enquires” service at the bottom of the Support main page.Or, we recommend you to visit http://gb.lgservice.com to fix the problem.
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Accessories for the purchased LG mobile handset cannot be found in the product accessory list.
Sorry for any inconvenience in using the LGmobile web site. Unfortunately, the list of accessories is not served for all LG handsets. We are continuously updating the information on LG mobile handset accessories pages and endeavor to provide as current information as possible.
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I need help with the functionality and usage of LG mobile handset.
If you have an enquiry about your handset’s function and usage please refer to the manual that is enclosed in you LG handset box. If you are still experiencing any issues then please use “LG Mobile Phone Enquires” service at the bottom of the Support main page. Alternatively, we recommend you to visit http://gb.lgservice.com to fix the problem.
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I cannot find my LG mobile phone on the product phone list.
Unfortunately not all mobile content downloads are available for all LG handsets. We are continuously updating the mobile contents that can be used for your LG handset, and we will exert our best efforts to provide the mobile contents for LG handset that you are currently using. We apologize again.
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